Commons | Costumer care
AI firm building technology for complex conversational interfaces (Complex Chatbots), and other stuff like empathic AI, affinity networks, smart virtual community managers or Autonomous Agents inspired in real people's personality. Customer care
chatbots, bots, bot, robot, messenger, Facebook, complex chatbots, AI, Customer care,
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customer care, by Commons

LESS HYPE, MORE EFFICIENCY

We have designed a product that seeks performance and customer satisfaction, that leverages your existing information and channels, while having a minimum implementation cost & impact

Sensible innovation

Costumer Care BOT

SIMPLE AND EFFICIENT

how it works?

Don’t substitute, leverage your existing website

A Bot that works with your website, acting as an agent that guides the consumer through your info

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Persue focus

Extracts what your customer needs through an initial test (it segments)

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Provide quick access to your information

Guides your customer through the website and it’s information

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Increase costumer satisfaction

Responds to specific FAQS

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Analyze your costumers’s demands and doubts

Retrieves contact info or registers the customers

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Measure your strategy and performance

Analyses and creates weekly reports (BI & Iteration)

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Pay for success, not development or tech

SPECS

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Fully operational and delivered in 30 days

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Measure and adress up to 10 axis (Customer request typology)

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60% – 90% Bot accuracy

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Weekly AnalyticsReport + Monthly BI report (optional)

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5 Hours/Month for Bot upgrades and iterations

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Pay per conversation, all included

Pricing, match your needs

1. SET UP

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2. SERVICE: MONTLHY BILLED

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Your Customer Care Bots stats may differ from the above estimates. Calculated considering our metrics of 45% resolution rate by Customer Care Bots, average of 11,5 minute agent handle time with a total cost of 1,56€ per conversation if managed by a human. Expected savings include our prices.

NEED A PROTOTYPE?

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Contact


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You can also contact us at hello@commons.fm

DEVELOPMENT PARTNER
AND RESELLER PROGRAM

Web or app developers, tech integrators, consultancies, agencies or bot developers.
Join our ecosystem

PARTNER PROGRAM

Need More?

We can build a Bot Ecosystem, full-context-awareness Bots, integrated with your CRM, ERPs, that traces your customers through various channels, delivers target communications, or predicts consumer behavior.